Springwise reports on Neighbourhood Fix-It, which lets residents all over the UK pinpoint problems which are then sent to their local council to deal with. Stuff like graffiti, street lighting.
To quote from the Springwise report:
I wonder if the idea could be adapted to companies, too? Not just to report maintenance problems, like a non-functioning air conditioner, but also to raise other issues - HR, cultural, you name it.
There might be a lot of benefit to opening what normally is reported through a hierarchy and transforming it into a corporate experience where all employees can see if anyone else in the company has already spotted and reported a problem and to see how the company is acting on it - without time-wasting, unproductive, turning-in-circles meetings and the usual CYA behaviour.
Whoa, it could just take responsibility, accountability and effectiveness to a whole new level. Wouldn't that be something?
Not that expensive, either. Neighbourhood Fix-It apparently gives free access to the website's source code, although corporate ethics might require some sort of contribution.
To quote from the Springwise report:
As mySociety's (a charity that also created civic-action websites like TheyWorkForYou.com and PledgeBank.com) Tom Steinberg explains:
Fix-It aims to change the act of reporting faults -
turning it from a private one-to-one process into a public experience
where residents can see if anyone else in the neighbourhood has already
spotted and reported a problem, and to see how their council is acting
on it."
Fix-It aims to change the act of reporting faults -
turning it from a private one-to-one process into a public experience
where residents can see if anyone else in the neighbourhood has already
spotted and reported a problem, and to see how their council is acting
on it."
I wonder if the idea could be adapted to companies, too? Not just to report maintenance problems, like a non-functioning air conditioner, but also to raise other issues - HR, cultural, you name it.
There might be a lot of benefit to opening what normally is reported through a hierarchy and transforming it into a corporate experience where all employees can see if anyone else in the company has already spotted and reported a problem and to see how the company is acting on it - without time-wasting, unproductive, turning-in-circles meetings and the usual CYA behaviour.
Whoa, it could just take responsibility, accountability and effectiveness to a whole new level. Wouldn't that be something?
Not that expensive, either. Neighbourhood Fix-It apparently gives free access to the website's source code, although corporate ethics might require some sort of contribution.
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